Introduction
Uphold provides secure access to a wide range of digital assets including cryptocurrencies, fiat, and commodities. Logging in safely ensures that your assets remain protected against unauthorized access, phishing, and fraud. This guide covers step-by-step instructions and security best practices for logging in to Uphold.
Accessing the official Uphold login page
- Always navigate directly to https://uphold.com/login using your browser. Avoid clicking links in emails or messages unless you are certain of their authenticity.
- Check the browser URL and SSL certificate to ensure it is legitimate.
- Bookmark the official login page to avoid mistyping or phishing URLs.
Phishing attacks often use lookalike domains. Verify carefully before entering credentials.
Uphold account login steps
- Enter your registered email address.
- Provide your password. Ensure it is strong, unique, and not used for other platforms.
- Click "Login" and, if prompted, complete any verification steps.
Do not save passwords on shared or public devices. Use a password manager for secure storage.
Enabling Two-Factor Authentication (2FA)
2FA adds an additional layer of security by requiring a one-time code in addition to your password.
- Navigate to "Security Settings" in your Uphold account.
- Select the option to enable 2FA (authenticator apps such as Google Authenticator or Authy recommended).
- Scan the QR code with your app, and verify by entering the generated code.
SMS-based 2FA is less secure due to potential SIM swapping attacks. Authenticator apps or hardware keys are preferred.
Identity verification
Depending on account type and activity, Uphold may require KYC (Know Your Customer) verification.
- Upload a government-issued ID and a selfie to confirm identity.
- Provide additional documentation if requested for higher limits or certain assets.
- Wait for Uphold's verification response, usually within a few hours to a couple of days.
Keep your documents ready and ensure images are clear to avoid delays.
Recovering your account
- If you forget your password, click "Forgot Password" on the login page.
- Follow the email instructions to reset your password securely.
- If 2FA is lost, use backup codes provided at 2FA setup or contact Uphold support.
Always store backup codes securely; without them, recovery may take longer and require identity verification.
Security best practices
- Always use strong, unique passwords.
- Enable 2FA with an authenticator app or hardware key.
- Monitor your login activity regularly.
- Never share login credentials or recovery codes.
- Beware of phishing emails and malicious links.
Mobile login
- Download the official Uphold app from App Store (iOS) or Google Play (Android).
- Open the app, enter your credentials, and complete 2FA if enabled.
- Set up biometric authentication (fingerprint or face recognition) for added convenience and security.
Ensure your mobile OS is up to date and use device encryption when possible.
Accessing your digital assets
Once logged in, you can manage multiple asset types:
- Cryptocurrencies: Buy, sell, send, and receive supported coins.
- Fiat balances: Convert or transfer between currencies.
- Commodities: Access gold, silver, and other supported assets.
Always verify addresses and transaction details before confirming transfers.
Troubleshooting login issues
- If the site is unreachable, verify internet connection and browser updates.
- Clear cache and cookies if login fails.
- Ensure correct email and password; reset if necessary.
- Contact Uphold support if problems persist.
Additional resources
- Uphold Support — Official help center
- Uphold Security Practices — Tips and recommendations